ISO 9001:2008 consulting services

ISO 9001:2008 is an internationally recognised standard that came into being in December 2000, evolved from the ISO 9000 family of standards.

One of the main reasons for this standard was to make it more accessible and easier to understand, in particular for small and medium sized businesses, also to significantly reduce the huge administration tasks that were involved in the previous standards.

Modern business practices have changed dramatically in recent years and ISO 9001:2008 reflects this change.

With the advent of technology (hardware & software) people are trying to move away from a paperwork administration system, and ISO 9001:2008 accommodates this by being a process based standard rather than a administrative one.

The benefit of this is that the standard is now accepted as a business management tool rather than viewed as a burden to the business.

Customers will know that the standards adhered to within your business practices will reduce the vetting processes they would otherwise have to undertake themselves in order to meet their own quality standards.

This will in turn reduce their costs, making your business more attractive.

They will know : -

You are regularly undertaking an internal audit on your business to show commitment to continual improvement of the service you provide.
You are regularly audited by an external body ensuring that you comply with the standard.
They will know that you maintain training records for all your staff to show that they are competent to perform the tasks for which they are employed. This addresses your customers cost, quality and safety issues.
Your records will show that equipment requiring regular servicing and/or calibration will be safe to use eliminating major health and safety issues.
That you have a quality policy and objectives that all personnel understand and apply for continual improvement of your products and services, thereby improving customer satisfaction and ongoing relationships.

This is just a sample of how ISO 9001:2008 can help your business. If you have these basic principles in place within your business future customers will want to talk to you.

Harber Associates Limited will explain these processes, as well as undertaking the documentation and administration necessary for your company to meet the requirements of this Standard.